The small variation: if you are seeking a unique engagement ring or special wedding present, Leibish & Co. has actually a robust stock of top-notch, colorful, and conflict-free expensive diamonds and gems. The family-run business has been functioning online since 1998 with your own touch which includes gained perform company worldwide. Leibish & Co. makes it simple purchase loose rocks or to utilize their no-cost “Design your own personal” device to carry your ideal bit of precious jewelry your. With years of experience and strong craftsmanship under their belt, Leibish & Co. is on the verge of broadening its supply to watches as well as other add-ons.
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When Leibish Polnauer founded 1st internet based diamond company in 1998, it got almost the full day to publish just one image and information to his website â but he was a visionary just who saw potential inside the fledgling realm of e-commerce. “as he sees the possibility in an idea, he’ll do everything in the capacity to progress with it,” said Benji Margolese, Director of Content promotion for Leibish & Co.
Leibish created a fruitful, family-run process together with partner and children providing in leadership roles. Obtained grown a fruitful online business with offices situated around the world. Leibish & Co. is actually a leader in special colored expensive diamonds and gemstones being difficult to get someplace else. Their expensive diamonds will also be conflict-free, that’s a significant factor for a lot of customers.
“men and women visited all of us since they search for anything just a little different, one thing a bit more special than what everyone has,” Benji mentioned.
While Leibish & Co. supplies high-quality traditional diamonds, the organization focuses primarily on colorful, unique jewelry. When asked the reason why the business has actually these types of increased consumer return rate, Benji easily pinpoints the reason why.
“its a mixture of exemplary items, fantastic solution, and jewellery designed into the greatest degrees of perfection,” the guy said. “The jewellery we make is certainly not your daily, mass-produced sorts of product. Each piece is actually tailor-made to completely suit the diamond or gemstone selected by the customer.”
A family group Affair With Personal Service
Leibish & Co. is actually a genuine family business, with Leibish’s family relations playing key roles in the business.
Leibish functions as Founder and President of the organization, while his wife, Rosi, could be the business’ Activities Manager. Their own eldest child, Chavi, serves as top honors Jewelry Designer â that’s an enormous obligation since custom jewelry accocunts for significantly more than 50% associated with business’s company, Benji stated.
Leibish’s oldest son, Yossi, will be the President of Leibish & Co. Another boy, Shmulik, that is a graduate associated with the Gemological Institute of America, will be the main Diamond Buyer for any business. “Shmulik is actually, frankly, among most talented color diamond specialists in the industry,” Benji mentioned.
Leibish’s daughter Itzik is the company’s COO and operates the New York company on Fifth Avenue. Yoni, that is the youngest of Leibish’s five kids, may be the organization’s CFO.
“As one of the longtime members of the group, I am able to let you know that, though there is not any connection, they think about myself, yet others, part of their family,” Benji mentioned. “We bring our personal knowledge toward business, but work together to constantly expand the firm.”
Clients are additionally treated like family members at Leibish & Co., the spot where the business invests fuel into personal service and product sales. “If you have ever managed one specific representative, like, that’s the exact same person you are going to usually manage, it doesn’t matter what you’re phoning or composing in about,” Benji said. “do not rely on passing customers to different departments when they’ve a concern or specific problem they wish to deal with.”
Clients result from throughout the World
Leibish has various various kinds of consumers: discover buyers, who largely shop through web site, stores, and the ones inside trade company, whom usually go to the organization’s main offices in nyc, Israel, and Hong Kong.
A great deal of Leibish & Co.’s clients are from the US. The after that most popular audience is Canada, accompanied by the uk, Australia, Hong-Kong, and remainder of Europe.
Customers at each period of existence store at Leibish & Co., though nearly all are within centuries of 35 and 54, Benji stated. Also, the business garners roughly 300,000 internet site visits every month â and keeps almost all of their consumers returning.
“With over a 70% return client score, we continue to be extremely popular businesses within market,” he said.
Colorful Diamonds & Gemstones With a “Design your own personal” Option
Leibish & Co. carries top-quality jewelry, but additionally keeps inventory mobility, especially for internet based clients, Benji stated. The organization carries a huge selection of free expensive diamonds and priceless gems, but its important items are personalized jewelry designs.
“We hold big assortment of multicolor diamond and gemstone precious jewelry, with some for the rarest hues previously seen,” he stated. “We are acknowledged most readily useful by our very own bread-and-butter items â yellowish diamond and green diamond involvement rings. However, we offer diamond jewelry of nearly every shade, and precious gemstones â including sapphires, emeralds, and rubies. We sell precious jewelry constructed with colorless expensive diamonds, too, but all of our knowledge is within the arena of color.”
For customers that one thing in mind and want help that makes it possible, Leibish & Co. provides a “Design your” jewelry tool, which Benji mentioned is the best product.
“Naturally, while looking for an unique part, individuals usually wish particular rocks and setting types they’ve currently dropped crazy about,” the guy said. The “Design your” device allows clients to build a piece utilizing the rock, establishing, and steel regarding choice.
“It allows them to bring their own fantasies alive â with the help of our expertise in artistry,” Benji informed you.
Extras & New on the web Tools waiting for you for Leibish & Co.
As it appears forward to the future, Leibish & Co. is slowly moving toward higher-ticket things plus item variety. The business seems comfortable branching over to new products because of the dedication and passion it relates to perfect their current designs.
“There is talked-about adding lots of extras â such as luxury watches, purses, and also pencils,” Benji stated. “But we made a decision to hold back until we initial perfected our major distinctive line of product, that’s expensive jewelry.”
Leibish & Co. normally searching for ways to carry on refining the preferred site, also. A proven way it intends to improve the online knowledge is by adding augmented truth characteristics, that’ll give virtual consumers more of an in-store experience.
As a company having its origins in colourful diamonds and ecommerce, Leibish & Co. will continue to innovate in a conventional business which views modification as exclusion, not the rule.